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Frequently Asked Questions

Crumble & Whisk

Special Dietary Needs

  • We offer several vegan, gluten-free, dairy-free, or sugar-free cheesecake and dessert options.
  • Our sugar replacement is xylitol. Our organic sugar is organic coconut sugar. We do not make exceptions for our sugar replacement since our formulations and the success of our products are based on the sugar replacement we currently use.
  • Our vegan cheesecake is made with vegan cream cheese that contains soy.
  • Please note that our kitchen is NOT an exclusive gluten-free, nut-free, or vegan bakery. There may be exposure to other allergen contaminants such as wheat flour or nuts. If you have severe allergies, we recommend using a specialized gluten-free bakery.

ORDERING AND CANCELLATION POLICY

  • We require 72 hours notice (3 days) for orders. We require a credit card number to guarantee the order. We accept all major credit cards.
  • All orders must be paid in advance 48 hours before delivery or pick up.
  • You may increase, decrease or cancel your order up to 48 hours prior to the pick-up or delivery time.
  • Orders canceled with less than 48 hours notice will be subject to a fee of 50% of the order total.
  • Orders canceled within 24 hours will be charged 100% of the order total.

Curbside Pickup Days and Hours

Orders can be picked up from two locations!

MACARTHUR BLVD. OAKLAND
Our commercial kitchen is open to pick up orders.

WEEKDAY: Tuesday – Friday, 8 am – 4 pm
WEEKEND: Saturday – Sunday, 9 am – 2 pm
Closed Monday

To arrange for pick up, please schedule a day and time with us.
Our commercial kitchen address is 4104 MacArthur Blvd Oakland, CA. 94619

OAKLAND
Our second location is open weeknights until 11:30 pm and weekends until 12 am. The address is 2325 East 12th Street, Oakland, CA .

Special Events

If you have a special event coming up and need desserts or cheesecakes, please give us a call and we’ll be glad to discuss your needs and prepare a proposal.